For Ages 21+

Responsible Gaming at 3kok — Your Safety Is Our Priority

3kok believes entertainment should always be safe and controlled. We are here for you with deposit limits, self-exclusion, and round-the-clock support.

Core Principles of Responsible Gaming

At 3kok, we are committed to keeping gaming enjoyable and safe for everyone. Online gaming is a fun experience — but if it gets out of control, it can have a negative impact on other areas of life. That is why we provide various tools and resources to help you play in an informed, safe, and responsible way. Remember — 3kok is for those aged 21 or above only.

Age Verification & Protection

Age verification is mandatory when opening an account at 3kok. Only those aged 21 or above may use the platform. Access by minors is strictly prohibited.

21+ Required

Setting Deposit Limits

You can set your own daily, weekly, or monthly deposit limit. Once set, this limit takes effect immediately, and any increase takes effect after a 24-hour pause.

Stay in Control

Time-Out Feature

If you feel you need a break, you can take a time-out from 24 hours up to 6 weeks. During this time, you will not be able to log in to your account or place bets.

Temporary Break

Self-Exclusion

If you feel gaming is having too much of an impact on your life, request self-exclusion. You can have your account closed for anywhere from 6 months to permanently. Please contact support.

Long-Term Protection

Time Tracking

Keep track of how much time you spend on the platform. The session tracker will let you know when it is a good time to take a break. It is an effective tool for building healthy gaming habits.

Stay Aware

24/7 Support

If you have any concerns about your gaming, our support team is always ready. Get help at any time via live chat and email in both Bengali and English.

Always Here for You

Signs of Problematic Gaming

It is often hard to notice when gaming is becoming a problem. If you see the following signs in yourself or someone you know, it is important to be alert.

  • A tendency to repeatedly place bets beyond your budget
  • Trying to play more to recover losses
  • Hiding gaming from family or friends
  • Neglecting work, studies, or family responsibilities
  • Feeling restless or anxious when not playing
  • Borrowing money or spending savings to cover gaming costs
  • Repeatedly trying to quit but failing

Important Reminder

Gaming should be a form of entertainment — not a source of income. Each game produces an independent outcome and previous wins or losses do not affect the next result. Never play to try to recover money you have lost.

Before playing at 3kok, always set your own budget and stay within that limit. Remember, deposit limits and time-out tools are designed for your own protection.

  • Play for entertainment only, not under pressure
  • Do not play under the influence of alcohol or medication
  • Stick to the time and money limits you have set
  • Prioritise spending time with family and friends

3kok's Protection Tools

Deposit & Spending Controls

After logging in to your account, you can easily set the following limits from the settings section:

  • Daily limit: Set the maximum amount you will deposit in a single day
  • Weekly limit: Set a cap on your total deposits over seven days
  • Monthly limit: Keep your maximum budget for the entire month in check
  • Reducing a limit takes effect immediately — increasing it takes effect after 24 hours
  • At 3kok, the minimum deposit is ৳500 and the minimum withdrawal is ৳1,000

Time-Out & Self-Exclusion

If you feel you need a short break or want to stay away from gaming altogether, there are two options:

  • Time-out (24 hours — 6 weeks): Temporarily deactivate your account; it will be automatically reactivated once the set period ends
  • Self-exclusion (6 months — permanent): Contact support for a long-term break; you will not receive any promotional messages during this period
  • Do not attempt to open a new account while self-exclusion is active
  • In the case of permanent closure, the account cannot be reopened

How to Get Help

You do not have to face gaming problems alone. The 3kok support team is always by your side. If you feel gaming is having a negative impact on your life, please get in touch with us.

Live chat: Get direct 24/7 support on the site in both Bengali and English
Email: [email protected] — write to us with details of your issue
Support is available in both Bengali and English
Your information will be kept private and secure

Parental Protection

If you have younger members in your household, use internet filtering software to prevent them from accessing gaming sites. The following steps are helpful:

  • Install parental control software on your devices
  • Keep your account password secure — do not share it with others
  • Always log out of your account when you are done
  • Have open conversations with your family about responsible gaming
  • 3kok is for those aged 21 or above only — follow this rule strictly

Responsible Gaming — Common Questions

After logging in to 3kok, go to your account settings and set a daily, weekly, or monthly deposit limit from the "Responsible Gaming" section. Reducing a limit takes effect immediately, but increasing it takes effect after a 24-hour cooling-off period. If you have any issues, please contact support.

To self-exclude, contact the 3kok support team via live chat or email ([email protected]). You can choose from various durations ranging from 6 months to permanent. A time-out (up to 6 weeks) ends with your account being automatically reactivated, but after a longer-term self-exclusion ends, you will need to follow a defined process to reactivate your account.

Age verification is mandatory when registering an account at 3kok. The platform is open only to those aged 21 or above. Verification documents may be requested in cases of doubt. Parents are advised to use parental control software on their devices.

Beyond 3kok's own support team, you can talk to trusted family members and friends. Professional counselors providing mental health services in Bangladesh and mental health helplines can also assist you. Gaming addiction is a recognised condition — seeking help is not a sign of weakness, but of courage.

Self-exclusion is typically requested by the account holder themselves. However, if you are concerned about a family member's gaming behaviour, please contact 3kok support — our team will do its best to provide the most appropriate assistance based on the situation.

Yes, all of 3kok's responsible gaming tools are completely free. Deposit limits, time-out, self-exclusion, and support services are all available at no cost as part of your account. Your protection is at the heart of our service.

Play Responsibly, Enjoy the Experience

Come to 3kok and enjoy a safe, entertaining gaming experience. Use our protection tools to play within your own limits.

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